Your data,
your next step.

Remove local Nori records

1. Open Android Settings → Apps → Nori → Storage.
2. Choose Clear storage (sometimes called Clear data), or uninstall Nori.
3. Remove Nori’s Home Screen widget. Pause the floating pet before uninstalling if it is running.

This removes local progress, journal entries, badges, treats, preferences and the saved age group. Clearing the cache alone does not remove those records. Your operating system controls device backups; restoring a backup may restore app data.

Request help with support messages

Email admin@crealite.online to request access, correction or deletion of correspondence we control. A parent or guardian should contact us for a child. Do not send a child’s name, birthday, photograph, location or other unnecessary personal information.

Our support-handling rule is described in the privacy policy. It covers our mailbox, sent replies, attachments, trash and operator-controlled downloaded copies. It does not imply deletion of independently held Google records or device backups.

Advertising and consent records

Clearing Nori’s storage does not delete data independently processed by Google. Open Ad privacy choices on Nori’s playdate screen for Google’s available privacy options. For Google-held information, use Google’s privacy controls and request processes.